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Cognizant launches tool to support secure AI integration in healthcare platforms

Ella Day | August 7, 2025 | News story | Business Services, Technical Consultancy Cognizant, Devices, healthcare software 

US tech solutions company, Cognizant, has launched TriZetto AI Gateway, a new tool designed to embed generative AI functions across its existing TriZetto healthcare software programmes. The product aims to help health organisations manage AI adoption securely and at scale, particularly in sensitive areas such as claims processing and care management.

The product provides a single access point through which TriZetto software can connect with AI tools, under client-specific data governance and compliance guidelines. Initial users have reported time savings in care manager workflows and reduced onboarding times for claims processors.

Cognizant said the AI Gateway is central to its broader agentic AI strategy, in which multiple AI agents operate within enterprise software environments to augment or automate complex processes. Diana Sonbay-Benli, vice president and chief product officer at Cognizant described the development, “as a leap forward in how we deliver value to our clients and their members and patients.”

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The platform includes security features such as single sign-on, role-based access and cost tracking. It also supports TriZetto Assistant, an AI feature currently in development that will enable users to interact with AI directly within TriZetto interfaces to automate tasks and simplify procedures.

The TriZetto AI Gateway is available to existing TriZetto clients as part of Cognizant’s release.

Ella Day
7/8/25

The Pharmafile Brief

This article featured in: September 2025 – The Pharmafile Brief

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